The loss of a loved one is an emotional and challenging experience, and planning a funeral can seem overwhelming in such a difficult time. However, understanding the first steps can help ease the process and ensure that your loved one is honoured in a way that reflects their life and legacy.

The first step after a death occurs is to notify the relevant authorities. If the death occurs in a hospital or nursing home, the staff will usually handle this process. If the death occurs at home, a doctor must be called to certify the death and provide a medical certificate.

Once the death is certified, the next step is to contact a funeral director. Ross Funerals offers compassionate guidance through every stage of planning, from the initial consultation to the day of the service. We will help you understand the options available, including burial or cremation, and guide you in making decisions about the type of service, venue, and any cultural or religious considerations.

It is also important to locate any legal documents, such as the will, which may outline the deceased’s funeral wishes. If no instructions are left, the family will need to decide on the arrangements that best reflect their loved one’s values and personality.

Ross Funerals is here to support you throughout the entire process, ensuring that every detail is handled with care and respect. Our goal is to alleviate as much of the burden as possible, allowing you to focus on grieving and celebrating your loved one’s life.

For more information on how we can assist you, please visit or call 07 4124 7511